Accessibility
We aim to make this website accessible to all. We try to ensure all pages conform to WCAG 2.1 Level AA in line with the EU Accessibility Directive. Our accessibility statement below sets out this commitment and what we are doing to improve.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems or think we're not meeting accessibility requirements, please email nscp@northamptonshire.gov.uk or call 01604 364036 and ask to speak to someone in the Business Office.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1. AA standard, due to the non-compliances listed below.
Content that's not within scope of the accessibility regulations
Documents
Many of our documents are currently not compliant, older PDFs and other documents don't meet accessibility standards. For example, they may not be structured so they're accessible for someone using screen reader software. This doesn't meet WCAG success criterion 4.1.2.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. We are working through documents to convert them to be accessible and any new PDFs or Word documents we publish will meet accessibility standards.
Video and audio
Some pre-recorded videos published before September 2020 do not include captions. This doesn’t meet WCAG 2.1 success criterion 1.2.2. We may not add captions to these videos because pre-recorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.
Some pre-recorded videos published before September 2020 may require, but don't include, audio description. This doesn’t meet WCAG 2.1 success criterion 1.2.5. We may not add audio description to these videos because pre-recorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.
Any pre-recorded video or audio content we publish from September 2020 onwards will meet accessibility standards.
Navigating around the website
Skip to content
We have a ‘skip to content’ link at the top of the page which will skip navigation links and other elements to arrive at the main content. This appears when you start to tab through the website pages.
Access keys
You can use the following short cut keys to help you navigate around the site:
S - Skip to Content
0 - Accessibility
1 - Home page
2 - Skip to navigation
3 - Sitemap
4 - Search
5 - Skip to base
8 - Terms and conditions
9 - Contact us
Using access keys
To use these access keys follow the instructions below:
Internet Explorer (PC) - Hold down the ALT key, press the number or letter of the access key, release both keys then press ENTER.
Internet Explorer 9 (PC) - Hold down the ALT key and press the number or letter of the access key.
Internet Explorer (Mac) - Hold down the CTRL key and press the number or letter of the access key.
Netscape (PC) - Hold down the ALT key and press the number or letter of the access key.
Mozilla (PC)- Hold down the ALT key and press the number or letter of the access key.
Mozilla (Mac) - Hold down the CTRL key and press the number or letter of the access key.
Safari (PC) - Hold down the ALT key and press the number or letter of the access key.
Safari (Mac) - Hold down the CTRL key and press the number or letter of the access key.
Reading the website
We aim to make the website easy to read and understand. Some topics that are aimed at professionals and practitioners may use technical language that our non-practitioner audiences (e.g. parents, carers and young people) may find hard to understand. If you found any information on the site hard to understand and would like assistance, please contact the NSCB Business Office for help.
Last updated: 12 January 2024